Help
Puddle support
Questions, problems or feedback? Tiny Pond would love to hear from you.
Contact support
Email us with a description of the issue, what device you're using, and what you expected to happen.
Your data
Puddle V1 keeps your planner data locally on your device. Tiny Pond cannot see or recover your local Puddle content.
Notifications
If reminders aren't appearing, check that notifications are enabled for Puddle in your device settings and that the relevant reminder is enabled in Puddle.
Photos
Puddle may ask for photo access when you choose a photo for a person or profile. You can manage Puddle's photo permissions through your device settings.
Removing local data
You can remove individual information inside Puddle. You can also clear Puddle's app storage or uninstall the app using your device settings. These actions may permanently delete local information.
Privacy or legal question?
For privacy, terms or other legal questions, use the same support address and include the topic in your email subject.